Part One: Unified Platforms and AI-driven Customer Success
Join Dave Blake, CEO at ClientSuccess, in a discussion about the evolution of Customer Success and where it's headed. As well as why we acquired Baton, an Onboarding and Implementation solution.
ClientSuccess is excited to announce the acquisition of Baton, a modern customer onboarding and implementation platform designed to deliver rapid, scalable solutions for customer onboarding, streamline customer-focused projects, and enhance customer engagement.
Customer Success at the Center: Cross-Functional Programs that Support Customer Success as an Outcome
Introducing Customer Success in the Sales Process: Setting Expectations and Building Seamless Experiences
Executive Leadership Programs to Get Them Engaged and Keep Them Engaged
Re-Onboarding: Proactive Approach to Improve Adoption, Address Turnover and Support Program Evolution
The Data-driven CCO: Transforming customer insights into strategic actions
Join Kristi Faltorusso, CCO at ClientSuccess, in our BootCamp webinar series for insights on re-onboarding, executive engagement, early sales collaboration, and cross-functional support to elevate Customer Success across your organization.
What your customers really need from CSMs to succeed with SaaS products in 2024
Join us in New York City March 20 & 21 for 2 great events!
Join Kristi Faltorusso (CCO @ ClientSuccess) as she shares insights and lessons on specialization of CSM roles, building scaled CS programs, using churn/risk data and how to develop content to make customers successful.
Join us as Bob London presents on the antidote to QBR fatigue: Make the conversation about THEM, not you!
Designing a Content Strategy to Help Your Customers Succeed with Your Solution
Using Churn and Risk Data to Drive Your New Strategy
Launching Scaled Programs to Support a 1:Many Enablement Approach for Your Customers
Moving from Full Stack CSMs and Introducing Specialty Roles