On-Demand Webinar: The Evolution of the VP of Customer Success Role in the Age of AI
Webinar on how the VP of Customer Success role is evolving in the age of AI - the new skills, mindsets, and revenue accountability CS leaders need now.
CLIENTSUCCESS WEBINAR SERIES:
Hosted by Dave Blake, CEO/Founder of ClientSuccess
Guest: Bobby Cooper, Principal Architect, Pilr CX
**Original Webinar Date: Tuesday, July 22, 2025
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The role of the VP of Customer Success is changing fast. Are you ready?
As AI transforms the post-sale experience, CS leaders are under pressure to evolve — fast. The VP of CS can no longer be just a team leader. Today’s role demands strategic vision, operational excellence, and AI fluency.
In this free webinar, we’ll unpack how the role is shifting and what it takes to lead a high-performing Customer Success organization in the age of automation, intelligence, and increased revenue accountability.
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You’ll walk away with:
-A look at how AI is reshaping the responsibilities and expectations of CS leaders
-The new capabilities and mindsets VPs must adopt to stay relevant
-Strategies for aligning CS with revenue, product, and AI-driven operations
-Real-world examples of how top CS leaders are adapting — and thrivingDon’t get left behind.
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Future-proof your leadership and stay one step ahead in a rapidly evolving landscape.
Speakers
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