🚀 Exciting News: ClientSuccess Acquires Baton to Help Elevate Your Onboarding and Implementation Experience
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Simple, Powerful Customer Success

The easiest to use, fastest to implement software to reduce churn & increase customer revenue.

Screenshot of ClientSuccess dashboard with a list of current customers

We Do Things Differently.
Simply Powerful, Powerfully Simple.

Deliver World-Class Customer Experiences

Deliver a world-class experience to customers and report results to enable success

Gain Visibility Into Retention, Renewal, & Growth

Gain visibility into retention, renewal, and growth rates, and provide actionable feedback that drives results

Scale Your Customers, And Your Team

Build a scalable customer success program & coach your team to deliver great results

Data-Driven Growth Across All Functions

Make decisions with customer data across Product, Sales, Marketing, Support & more that supercharge growth

ClientSuccess integrates with the most popular CRM, support, and communication platforms to leverage all your customer data at scale.  The more you connect, the better you get at managing your customer success.

See what customers are saying

Felipe Cuadra
CXO & Co-founder  at Rankmi

"With CS we have created one source of truth for everything customer-related. Every agent in our organization is now more connected, and able to jump in at any point. This has created a much more robust and resilient operations team."

Jean Marie S.
Director of Customer Success (G2 Review)

"ClientSuccess is easy to implement, does snot require an administrator, and is easy to understand. It is robust enough to serve all our needs but no so overwhelming that we don't understand it."

Michael Bojanski
Director of CS Operations & Support at Learn to Win

"As the downstream party for customer data, ClientSuccess has integrated perfectly with our entire tech stack and enables CSMs to have a one-stop-shop for customer information"
"We love the detailed reporting on customers from kickoff to renewal. As a CS leader, I constantly inform my decisions by the data I see in ClientSuccess."

Jen Williams
SVP, Customer Success at Shiphero

"ClientSuccess is a user-friendly platform. Our partnership with ClientSuccess and ShipHero has been exceptional. Our CSM has educated our team on how to use the platform while implementing customer success best practices. It has been a pleasure working with the executive team on our Customer Success strategy. ClientSuccess genuinely cares about the success of our business."

Simon C.
Manager of Client Success (G2 Review)

"ClientSuccess has the right balance of features combined with ease of use, and have excellent expertise from a customer success perspective. The tool is powerful yet still remains lightweight, and covers all the major bases needed in a Success Tool"

Christian Kuehne
EVP of Athletic Organizations at GamePlan

"ClientSuccess has been a huge help for our company as we have grown and scaled our Customer Success efforts over these last years. Being able to customize the software to the way we want to engage and evaluate customers has been a tremendous help to our CSMs and our executive team."

Katie G.
Salesforce Administrator (G2 Review)

"I'm a Salesforce Administrator who implemented the integration with our org and I like how simplistic they make everything and the prompt and thorough support they provide"

Sam S.
(G2 Review)

"We were up and running in a few short weeks, with CSMs realizing time savings and better account management almost immediately... Beyond having a dedicated CSM (who I can reach at any time), the executive team meets with me periodically to hear my feedback"

Jim J.
(G2 Review)

"The implementation was super-easy. Setting up our health score (SuccessScores) and playbooks (SuccessCycles) was a very easy process. It's also been very quick and easy to modify and tweak as we learn...[a] huge value to our company"

Bruna R.
(G2 Review)

"Really like that the system is simple, intuitive and efficient. Especially filters to organize customers help a lot in the daily routine. In addition, the look of the platform is very organized and pleasant. I confess that after you get used to using the tool, the competitors seem strange."


Want to see how it works?
Request your ClientSuccess demo

Screenshot of renewals dashboard from ClientSuccess platform