The easiest to use, fastest to implement software to reduce churn & increase customer revenue.
Deliver a world-class experience to customers and report results to enable success
Gain visibility into retention, renewal, and growth rates, and provide actionable feedback that drives results
Build a scalable customer success program & coach your team to deliver great results
Make decisions with customer data across Product, Sales, Marketing, Support & more that supercharge growth
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Maintain a 360 degree view of customer health that incorporates customer usage, adoption, feedback, engagement, sentiment and more.
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Elevate your customer experience with a simple yet powerful approach to customer lifecycle management, tailored to your business.
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Let SmartCS™ be your AI co-pilot that empowers your team to achieve customer outcomes faster through intelligent and automated actions.
Now your team has a purpose-built and robust solution to onboard customers faster, and stop churn before it starts.
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ClientSuccess integrates with the most popular CRM, support, and communication platforms to leverage all your customer data at scale. The more you connect, the better you get at managing your customer success.
"ClientSuccess is easy to implement, does snot require an administrator, and is easy to understand. It is robust enough to serve all our needs but no so overwhelming that we don't understand it."
"ClientSuccess has the right balance of features combined with ease of use, and have excellent expertise from a customer success perspective. The tool is powerful yet still remains lightweight, and covers all the major bases needed in a Success Tool"
"I'm a Salesforce Administrator who implemented the integration with our org and I like how simplistic they make everything and the prompt and thorough support they provide"
"We were up and running in a few short weeks, with CSMs realizing time savings and better account management almost immediately... Beyond having a dedicated CSM (who I can reach at any time), the executive team meets with me periodically to hear my feedback"
"The implementation was super-easy. Setting up our health score (SuccessScores) and playbooks (SuccessCycles) was a very easy process. It's also been very quick and easy to modify and tweak as we learn...[a] huge value to our company"
"Really like that the system is simple, intuitive and efficient. Especially filters to organize customers help a lot in the daily routine. In addition, the look of the platform is very organized and pleasant. I confess that after you get used to using the tool, the competitors seem strange."
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