On-Demand Webinar: Designing Your Post-Onboarding Plan for Real Results
Watch this on-demand webinar with Kristi Faltorusso to design a post-onboarding plan that drives adoption—spot gaps, set milestones, and track customer success.
CLIENTSUCCESS WEBINAR SERIES:
**Hosted by Kristi Faltorusso, CCO, ClientSuccess
**
**Original Webinar Date: Tuesday, June 10th, 2025
**
Kristi Faltorusso delivers a fast-paced, practical webinar where she breaks down **how to design a post-onboarding program that drives change and adoption. **Learn how to spot gaps, map out opportunities and help your customers drive real change in their day to day while successfully integrating your solution into their workflows.
In this webinar you'll learn how to:
- Identify gaps in your current program and how to modify for success
- Build frameworks and change management techniques that foster product integration
- Uncover the right milestones and data points that track success
- Manage customer communication and reset expectations to drive change
This is the change your organization has been waiting for, you won't want to miss it!
Speakers
See how ClientSuccess scales the playbook you've built.
Walk through it with a CS-led demo and see how it'd fit your team.