Customer Success Leadership Bootcamp - Q2 2024
Kristi Faltorusso's Q2 2024 CS Leadership Bootcamp covers re-onboarding, executive engagement, bringing CS into the sales cycle, and cross-functional work.
TL;DR
- The Q2 2024 CS Leadership Bootcamp is a four-session webinar series led by Kristi Faltorusso, Chief Customer Officer at ClientSuccess, held on Tuesdays in May 2024.
- The sessions cover re-onboarding to improve adoption, executive leadership engagement programs, introducing customer success early in the sales process, and cross-functional programs that support customer success as an outcome.
- Each session runs 60 minutes.
CLIENTSUCCESS WEBINAR SERIES:
Customer Success Leadership Bootcamp - Q2 2024: Kristi Faltorusso, Chief Customer Officer at ClientSuccess
Dates: Tuesdays in May 2024
Kristi Faltorusso's highly anticipated CS leadership bootcamp has returned, ready to inspire and guide those who are passionate about becoming effective leaders!
Join us to explore transformative strategies for Customer Success. Learn about re-onboarding, engaging executive leadership, integrating Customer Success early in the sales process, and developing cross-functional programs to drive success. This series promises to redefine your approach to Customer Success, ensuring seamless and impactful customer journeys.
Schedule & Topics for each 60 minute session of the bootcamp will be as follows:
- **May 7th, 2024: **Re-Onboarding: Proactive Approach to Improve Adoption, Address Turnover and Support Program Evolution
- **May 14th, 2024: **Executive Leadership Programs to Get Them Engaged and Keep Them Engaged
- **May 21st, 2024: **Introducing Customer Success in the Sales Process: Setting Expectations and Building Seamless Experiences
- **May 28th, 2024: **Customer Success at the Center: Cross-Functional Programs that Support Customer Success as an Outcome
Need more? Check out some of our past bootcamp sessions:
- Moving from Full Stack CSMs and Introducing Specialty Roles
- Launching Scaled Programs to Support a 1:Many Enablement Approach for Your Customers
- Using Churn and Risk Data to Drive Your New Strategy
- Designing a Content Strategy to Help Your Customers Succeed with Your Solution
See you there!
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