CS Leadership Bootcamp Q1 2024: Session 4
Kristi Faltorusso shows how to design a customer content strategy that boosts product adoption and engagement while reducing support tickets and CSM emails.
Designing a Content Strategy to Help Your Customers Succeed with Your Solution
Original Webinar Date: Tuesday February 27th, 10 AM PST / 1 PM EST
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, for this 60 minute bootcamp on how to design a content strategy to educate and engage your customers across all mediums in a way that meets them where they want to be met. Improve adoption and engagement while reducing support tickets and emails to your CSMs.
Watch the session below!
Other Bootcamp session details can be found here.
- **February 6th, 2024: **Moving from Full Stack CSMs and Introducing Specialty Roles
- **February 13th, 2024: **Launching Scaled Programs to Support a 1:Many Enablement Approach for Your Customers
- **February 20th, 2024: **Using Churn and Risk Data to Drive Your New Strategy
You can also check out the rest of our great Bootcamp content here.
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Related Resources
bootcamps
On-Demand | CS Leadership Bootcamp Series – The Onboarding Edition: Ditch the Days
bootcamps
On-Demand | CS Leadership Bootcamp Series – The Onboarding Edition: Consider the Learner
bootcamps
On-Demand | CS Leadership Bootcamp Series – The Onboarding Edition: Designing for Change Management
