CS Leadership Bootcamp Q1 2024: Session 2
Kristi Faltorusso shows how to launch a scaled 1:many enablement program so customers keep learning what they need without relying on monthly CSM meetings.

Launching Scaled Programs to Support a 1:Many Enablement Approach for Your Customers
Original Webinar Date: Tuesday February 13th
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, for this 60 minute bootcamp on how to launch a scaled program to support a 1:Many enablement strategy to help support your customers on an ongoing basis. Let's remove the reliance on monthly meetings with a CSM to ensure your customers are learning what they need to achieve their goals.
Watch below!
Bootcamp session details can be found here.
- **February 6th, 2024: **Moving from Full Stack CSMs and Introducing Specialty Roles
- **February 20th, 2024: **Using Churn and Risk Data to Drive Your New Strategy
- **February 27th, 2024: **Designing a Content Strategy to Help Your Customers Succeed with Your Solution
You can also check out the rest of our great Bootcamp content here.
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Related Resources

bootcamps
On-Demand | CS Leadership Bootcamp Series – The Onboarding Edition: Ditch the Days

bootcamps
On-Demand | CS Leadership Bootcamp Series – The Onboarding Edition: Consider the Learner

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On-Demand | CS Leadership Bootcamp Series – The Onboarding Edition: Designing for Change Management
