Customer Success Webinar Series Why Continuous Onboarding is Critical for Your Business Donna Weber is the Customer Onboarding and Engagement Leader and President of Springboard Solutions Consulting, which specializes in customer onboarding, enablement and education programs for hi-tech companies. Date…
ClientSuccess is excited to host Andrew Stapleton, VP of Customer Success at G2Crowd, for this month’s customer success webinar series: How to Gather and Use Reviews for Customer Advocacy. Andrew will discuss practical ways to gather customer reviews and then…
ClientSuccess hosted Jay Nathan, Founding Partner and Managing Director of Customer Imperative, for this month’s customer success webinar series: Where should customer success live and who owns the number? This is the one of the hottest customer success topics in…
ClientSuccess hosted David Jackson, Founder and CEO of TheCustomer.Co, for this month’s customer success webinar series: Product-Led Customer Success: What, How, and Why. David shared his thoughts on how to scale your team and organization with product-led customer success. In…
ClientSuccess hosted Dave Blake, our Founder and CEO, for this month’s customer success webinar series: Top 5 Mistakes in Building Your Customer Success Strategy. Dave walked attendees through common mistakes customer success leaders make as they build out their customer…
ClientSuccess hosted Julie Persofsky, Partner & Customer Success Advisor of Winning By Design, for this month’s customer success webinar series: How to Handle Churn as an Organization and Keep your Company Focused on Growth. Julie walked the attendees through a…
ClientSuccess hosted Greg Daines (The Churn Whisper), Founder and CEO at Client Velocity, for this month’s customer success webinar series: The One Question that Will Transform Your Customer Success Strategy. Greg introduced a simple customer success question that will help…
ClientSuccess hosted Jamey Jeff, Managing Director of Customer Success Solutions of Coastal Cloud, for this month’s customer success webinar series: 5 Standout Strategies of Top Performing Customer Success Teams. These 5 standout strategies are backed by data and research found…
ClientSuccess hosted Lukas Quanstrom, CEO & Co-Founder, Ontic and 2017 Customer Success Innovator of the Year Finalist, for this month’s customer success webinar series: Churn Probability Score: How to Recognize Risks and Predict Customer Success. The recorded customer success webinar…
This customer success best practices webinar was hosted by ClientSuccess on June 20, 2018 and shared three fresh perspectives on customer onboarding and adoption. Join three exceptional customer success leaders: Erica Newell from Marketware, McKayl Bergman from Lucid Software, and…
Recorded Webinar Details ClientSuccess hosted Sara Masson, Senior Customer Success Manager of Loopio and a 2017 Customer Success Innovator of the Year Finalist, for this month's customer success webinar series: How to Build Customer Advocates using The Customer Advocacy Ladder…
Webinar Details ClientSuccess hosted Boaz Maor, VP of Customer Success of OpenGov and the 2017 Customer Success Innovator of the Year, for this month's customer success webinar series: How to Build Out Your Customer Health Score Using the Customer Maturity…