On-Demand Webinar: Digital Customer Success is NOT Tech Touch
An on-demand webinar with Dave Blake and Marley Wagner on building a scalable, impactful digital customer success strategy that goes beyond tech touch.
CLIENTSUCCESS WEBINAR SERIES:
Hosted by Dave Blake, Founder/CEO of ClientSuccess
Guest: Marley Wagner, Digital Customer Success Consultant
**Original Webinar Date: Tuesday, February 4, 2025
**
Are you ready to redefine your digital strategy? Too often, “digital customer success” is mistaken for “tech touch.” But true digital success is far more powerful—and essential for scaling customer impact.
In this webinar, Marley and Dave unpack what a real digital customer success strategy looks like, covering:
✅ How to avoid common “tech touch” misconceptions.
âś… Strategies to build a scalable, impactful digital experience.
âś… Real-world examples and actionable steps to elevate your customer success game.
💡 Whether you’re scaling a CS organization or building one from scratch, this webinar is packed with insights to help you lead in the digital age.
See how ClientSuccess scales the playbook you've built.
Walk through it with a CS-led demo and see how it'd fit your team.