Webinar - Empowering CS Leaders to Navigate the Shift to Revenue-Driven Customer Success
Webinar with Angeline Gavino on the shift to revenue-driven customer success: moving from CS metrics to revenue goals and aligning CS with sales for growth.
CLIENTSUCCESS WEBINAR SERIES:
Hosted by Dave Blake, Founder and CEO of ClientSuccess
**Guests: Angeline Gavino, **Founder & CEO, CS RevSpeak
Date: Tuesday, Nov 19, 2024
Time: 8am MT / 10am ET
Join Dave Blake, CEO of ClientSuccess, and Angeline Gavino, VP of Customer Success at Katalon, also Founder and CEO of CS RevSpeak, for an in-depth webinar on empowering Customer Success leaders to navigate the shift toward revenue-driven CS. With over 17 years in B2B SaaS and a reputation as one of the Top 25 CS Thought Leaders of 2024, Angeline brings a wealth of experience in building high-performing CS teams that drive both customer outcomes and revenue growth.
In this session, Angeline will share actionable insights on how CS leaders can embrace revenue responsibilities and strategically align their teams with broader business goals.
Key Takeaways:
- How to successfully transition from traditional CS metrics to revenue-focused goals
- Strategies for aligning Customer Success with Sales and other revenue-generating functions
- Tips for building a CS team culture that balances customer outcomes with revenue growth
Whether you're already managing revenue in CS or preparing to take on this responsibility, this webinar will equip you with the tools to lead confidently in a revenue-driven Customer Success model.
See how ClientSuccess scales the playbook you've built.
Walk through it with a CS-led demo and see how it'd fit your team.