On-Demand Webinar: My First 90 Days: Lessons and Advice as a CCO from the First 90 Days
Webinar with Kate Peter, CCO of PayScale, on her first 90 days as a CCO: top priorities, common pitfalls to avoid, and strategies for driving early impact.
CLIENTSUCCESS WEBINAR SERIES:
Hosted by Kristi Faltorusso / CCO ClientSuccess
Guest: Kate Peter, Chief Customer Officer, PayScale
**Original Webinar Date: Tuesday, February 18, 2025
**
Stepping into a Chief Customer Officer role comes with high expectations and little room for missteps. In this webinar, we break down the key lessons from the first 90 days—what worked, what didn’t, and what every new CCO or CS Leader should prioritize to drive impact quickly. Whether you're transitioning into a CCO role or preparing for executive leadership, you'll receive practical insights, actionable strategies, and hard-earned advice to set yourself up for success.
Kristi Faltorusso, CCO of ClientSuccess, hosts Kate Peter, Chief Customer Officer at PayScale, as she shares the key lessons, challenges, and strategies she used to navigate her first 90 days in the role. What you'll take away:
✅ The top priorities for a new CCO
✅ Common pitfalls to avoid
✅ Proven strategies for driving early impact
Don’t miss this insightful conversation packed with real-world examples and actionable takeaways!
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