Part One: Unified Platforms and AI-driven Customer Success
Join Brady & Nate from the team at Clozd as we take a look at best practices when performing renewals win/loss analyses
Whitney Daily (Global SVP, Customer Experience @ Netwrix) discusses how to build a performant renewals strategy
Ari Hoffman (VP Customer Marketing & Advocacy @ Influitive) discusses the alliance between customer success and marketing teams to benefit your customers
Kari Ardalan (Global Head of Digital Services & Success @ Qualtrics) replays her presentation on the blueprint to follow for any organization scaling their efforts digitally.
Jeff Kushmerek of Infinite Renewals discusses why customer onboarding and implementation have become so key to your company's revenue goals.
Jeff Beaumont (Former, Sr. Dir. WW Customer Success Ops @ GitLab) discusses how customer operations can help you get ahead in a down economy
Founder & CEO Dave Blake takes a deep dive into the CS metrics that matter to help your customer success team set the right goals for growing your customer base.
Maranda Dziekonski (SVP Customer Success, Datasembly) discusses how to lead through tough times in customer success, layoffs and more.
Watch live replays of some of our favorite presentations from the 2023 CS100 Summit!
Greg Daines (CEO at ChurnRX) presents his 2023 CS100 remarks on the importance of using customer results to hold customers accountable
ClientSuccess is acquiring Status, a collaborative customer onboarding platform
An insightful discussion with Carly Agar where we explore unconventional tips for growing your career in customer success.
Watch this engaging conversation with Alex Turkovic, Director of Adoption Programs at Snow Software and host of “The Digital Customer Success Podcast.”
ClientSuccess releases two new groundbreaking AI features for SmartCS™
ClientSuccess Is Proud to be Recognized as a Leader In a Number of G2 Categories for Fall 2023
Customer Success teams are sitting on a goldmine of customer data. Discover how to leverage that data to break down company siloes & improve key metrics company wide. Learn from real world examples.
ClientSuccess launches SmartCS™, its groundbreaking AI-driven solution designed to empower customer success managers and executives with data-driven insights, optimized workflows, prescriptive recommendations, and intelligent actions.