ClientSuccess is acquiring Status, a collaborative customer onboarding platform
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she shares her journey, successes and pitfalls of launching a customer community platform.
Most teams are trying to streamline their onboarding programs while enhancing the customer experience. Come join Kristi Faltorusso, CCO of ClientSuccess, and Jason Weaver, Founder and CEO of AirDeck, as they discuss the various ways AirDeck has enhanced onboarding, resulting in faster time to value, stronger partnership alignment and increased efficiency.
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she shares how to move from a high engagement model to a pooled or community lead engagement approach with your customers.
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she walks you through the best way to build, deploy and drive adoption for your Customer Success Management platform.
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she talks through her approach to capturing and leveraging customer product ideas to map into the product roadmap. Learn how and when to push things forward and how to reset expectations with customers.
Join ClientSuccess and guests Ariele Krantzow, Sr. Content Marketing Manager at Northpass and Norm Rasmussen, Enterprise CSM at Northpass, as they share how you can use Customer Education as a growth strategy to help you retain customers, improve product adoption, and scale your CS org.
Build a Customer Success Journey Map with clear milestones, proactive support, and real-time feedback to maximize satisfaction and loyalty throughout the customer lifecycle.
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