On-Demand: CS Leadership Bootcamp Q2 2024 [Session 4]
Watch Kristi Faltorusso introduce cross-functional programs that build internal trust and partnership to drive customer success as a company-wide outcome.
![On-Demand: CS Leadership Bootcamp Q2 2024 [Session 4]](/_next/image?url=%2Fcms-assets%2F91f5a1bb86ce.png&w=3840&q=75)
Customer Success at the Center: Cross-Functional Programs that Support Customer Success as an Outcomeβ
Original Date: Tuesday May 28th, 2024
Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she introduces several cross-functional programs that will help build trust, collaboration and partnership with key internal stakeholders while helping drive Customer Success as an outcome.
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Other topics covered in this bootcamp:
- **May 7th, 2024: **Re-Onboarding: Proactive Approach to Improve Adoption, Address Turnover and Support Program Evolution
- **May 14th, 2024: **Executive Leadership Programs to Get Them Engaged and Keep Them Engaged
- May 21st, 2024:** **Introducing Customer Success in the Sales Process: Setting Expectations and Building Seamless Experiences
- **May 28th, 2024: **Customer Success at the Center: Cross-Functional Programs that Support Customer Success as an Outcome
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