November 14, 2019

5 Customer Success Conferences You Should Attend in 2020

5 Customer Success Conferences You Should Attend in 2020

New mobile apps to keep an eye on

Auctor purus, aliquet risus tincidunt erat nulla sed quam blandit mattis id gravida elementum, amet id libero nibh urna nisi sit sed. Velit enim at purus arcu sed ac. Viverra maecenas id netus euismod phasellus et tempus rutrum tellus nisi, amet porttitor facilisis aenean faucibus eu nec pellentesque id. Volutpat, pellentesque cursus sit at ut a imperdiet duis turpis duis ultrices gravida at aenean amet mattis sed aliquam augue nisl cras suscipit.

  1. Commodo scelerisque convallis placerat venenatis et enim ullamcorper eros.
  2. Proin cursus tellus iaculis arcu quam egestas enim volutpat suspendisse
  3. Sit enim porttitor vehicula consequat urna, eleifend tincidunt vulputate turpis

What new social media mobile apps are available in 2022?

At elit elementum consectetur interdum venenatis et id vestibulum id imperdiet elit urna sed vulputate bibendum aliquam. Tristique lectus tellus amet, mauris lorem venenatis vulputate morbi condimentum felis et lobortis urna amet odio leo tincidunt semper sed bibendum metus, malesuada scelerisque laoreet risus duis.

Sit enim porttitor vehicula consequat urna, eleifend tincidunt vulputate turpis

Use new social media apps as marketing funnels

Ullamcorper pellentesque a ultrices maecenas fermentum neque eget. Habitant cum esat ornare sed. Tristique semper est diam mattis elit. Viverra adipiscing vulputate nibh neque at. Adipiscing tempus id sed arcu accumsan ullamcorper dignissim pulvinar ullamcorper urna, habitasse. Lectus scelerisque euismod risus tristique nullam elementum diam libero sit sed diam rhoncus, accumsan proin amet eu nunc vel turpis eu orci sit fames.

  • Eget velit tristique magna convallis orci pellentesque amet non aenean diam
  • Duis vitae a cras morbi  volutpat et nunc at accumsan ullamcorper enim
  • Neque, amet urna lacus tempor, dolor lorem pulvinar quis lacus adipiscing
  • Cursus aliquam pharetra amet vehicula elit lectus vivamus orci morbi sollicitudin
“Sit enim porttitor vehicula consequat urna, eleifend tincidunt vulputate turpis, dignissim pulvinar ullamcorper”
Try out Twitter Spaces or Clubhouse on iPhone

Nisi in sem ipsum fermentum massa quisque cursus risus sociis sit massa suspendisse. Neque vulputate sed purus, dui sit diam praesent ullamcorper at in non dignissim iaculis velit nibh eu vitae. Bibendum euismod ipsum euismod urna vestibulum ut ligula. In faucibus egestas  dui integer tempor feugiat lorem venenatis sollicitudin quis ultrices cras feugiat iaculis eget.

Try out Twitter Spaces or Clubhouse on iPhone

Id ac imperdiet est eget justo viverra nunc faucibus tempus tempus porttitor commodo sodales sed tellus eu donec enim. Lectus eu viverra ullamcorper ultricies et lacinia nisl ut at aliquet lacus blandit dui arcu at in id amet orci egestas commodo sagittis in. Vel risus magna nibh elementum pellentesque feugiat netus sit donec tellus nunc gravida feugiat nullam dignissim rutrum lacus felis morbi nisi interdum tincidunt. Vestibulum pellentesque cursus magna pulvinar est at quis nisi nam et sed in hac quis vulputate vitae in et sit. Interdum etiam nulla lorem lorem feugiat cursus etiam massa facilisi ut.

Many customer success conferences take place annually around the world. These conferences offer wonderful opportunities for connecting with individuals in the industry and deepening your professional connections. With many influencers and industry experts in a single place, they can offer the perfect time to pick the brains of those you look to for inspiration in your customer success strategies. These conferences also offer the opportunity to see and interact with the latest and greatest CSM software and identify how you will prepare your customer success team for 2020 and beyond.

Most customer success conferences also offer breakout sessions that allow you to learn more about specific aspects of customer success you might be interested in digging deeper into. Before you go, learn more about what CS leaders from multiple industries are predicting in 2020 in our e-book. With so many great reasons to attend a customer success conference, it’s an easy decision to attend several conferences each year. The hard part is deciding which conferences are actually worth attending. We’ve compiled five customer success conferences you should attend in 2020 below.

1. CS100 Summit

September 15-17, 2020

Sundance, UT

The CS100 Summit is rated 5 stars by attendees because of the structure and topics of the conference.  The CS100 Summit brings the top leaders and innovators in customer success together for a multi-day conference set in the stunning slopes of Utah. As a premier and exclusive customer success conference, attendees can expect to learn more about CSM in an exceptional learning environment with like-minded individuals (and incredible evening activities like hiking and skiing). Attendees will apply inspiration and ideas to real-world applications.

2. Customer SuccessCon

January 13, 2020

W Hotel, Seattle, WA

Customer SuccessCon combines and "the art and science" of customer success and provides attendees the opportunity to learn around the globe.  This is a smaller event than some of the others which allows attendees to get to know each other in a more intimate setting and facilitate deeper, more meaningful conversations.

3. X4 Experience Summit

March 10-13, 2020

Salt Lake City, UT

The 2020 X4 Experience Summit brings together customer success leaders and experienced brand leaders. With over 100 tactical breakout sessions, attendees are bound to find more than a few sessions they want to attend. These sessions are led by top executives from brands like MasterCard and Google.


March 23 - 25, 2020

Hyatt Regency, Indian Wells, CA

Occurring in Indian Wells, CA, the 2020 NGCX brings together customer success managers and innovators from nearly every industry. Attendees will dive deep into the customer journey and customer experience (hence the name, CX) to help promote tangible, tactical strategies that can be applied in the real world after the conference concludes.

5. Smart Customer Service

April 27-29, 2020

JW Marriott, Washington D.C.

Customer-centric culture is the focus of the 2020 Smart Customer Service conference in Washington DC. While we know there are many differences between customer success and customer service, it’s key to understand how these teams work together for the good of the customer, and this conference is sure to hit that note. Keynotes, case, students, workshops, and more will be available for attendees from a multitude of industries. Panel experts will be available to answer questions and help explain the benefits of a superior customer service strategy.

It’s important to begin planning your 2020 customer success conference schedule now so you can secure your flights and hotels in advance. Many conferences often have early bird specials and discounted hotel rates. Take advantage of these offers early on to save some money and get any additional perks that may only be available to those who register as early birds.

An additional benefit of planning your 2020 customer success conference schedule early is that you can begin to see what events are happening outside of the schedule and appropriately plan for those. Networking is a huge part of these conferences, so it’s important to find the events that provide the most value. Look for both large and small events. The large events are great for general meet and greets, and the smaller events can drive meaningful conversations that you simply can’t find at large, crowded events.

Be sure to subscribe to our blog so you are the first to know when our 2020 CS100 Summit dates and location are announced.

Ready to Get Started?
Request Your ClientSuccess Demo
Get started
Subscribe to our newsletter


Thank you! We have received your submission.