Customer Success Bootcamp: Zooming into the Right Data to Uncover Risk Themes to Tackle Strategically

Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she highlights a multitude a ways to identify customer risk and how to map it to a plan that will allow you to lean into situations with enough time to address them. Leverage this approach to stay far away from last minute risk escalations and ultimately higher churn.