Upcoming Webinar: When Growth Breaks: How SaaS Companies Lose Their Way
Unpacking the hidden dysfunctions of scale and how to fix them.
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CLIENTSUCCESS WEBINAR SERIES:
Hosted by Kristi Faltorusso, CCO, ClientSuccess
Guest: Damien Howley, CCO Nimbello & Author of The Purpose Code
**Original Webinar Date: Tuesday, September 9, 2025
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Unpacking the hidden dysfunctions of scale and how to fix them.
Growth should be the goal. But for many SaaS companies, scaling comes with a hidden cost. Subtle dysfunctions creep in—teams lose alignment, purpose gets diluted, and customers start to feel disconnected from the brand they once loved.
If you’re feeling the pain of siloed teams, conflicting priorities, or internal bias creeping into your company, this session is for you.
What You’ll Learn
In this 45-minute session, you’ll discover:
- Why growth often creates cracks in culture, process, and customer connection.
- The signals to watch for when scaling starts to derail your company.
- A simple but powerful framework for restoring alignment, reconnecting with customers, and building sustainable growth.
The cost of broken growth is too high, missed targets, lost customers, and burned-out teams. Don’t wait for the cracks to widen. Join us and learn how to strengthen your foundation before it’s too late.
Reserve your spot today and start turning conversations into commitments.
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Speakers
See how ClientSuccess scales the playbook you've built.
Walk through it with a CS-led demo and see how it'd fit your team.