On-Demand Webinar
On-Demand Webinar: No First Value, No Future
Watch this on-demand webinar with Dave Blake and Donna Weber on turning onboarding into measurable value—define first-value milestones and drive retention.
DateRecorded March 2026
FormatVirtual
DB
DW
Now available on-demand
Watch the full session — No First Value, No Future
Your customers don't need more onboarding steps — they need results.
Join Dave Blake, Founder & CEO of ClientSuccess, and Donna Weber, Customer Onboarding & Value Expert, as they break down how modern CS teams are redefining onboarding around measurable outcomes — and share the practical playbook you can apply immediately.
In this webinar
- ✓Define first-value milestones that accelerate customer progress
- ✓Reduce onboarding complexity through phased, outcome-driven approaches
- ✓Leverage AI to scale value delivery without scaling headcount
- ✓Connect first-value delivery to retention, renewal, and expansion
Speakers
Dave Blake
Founder & CEO, ClientSuccess
Donna Weber
Customer Onboarding & Value Expert
Built for real CS teams
See how ClientSuccess scales the playbook you've built.
Walk through it with a CS-led demo and see how it'd fit your team.