Update to how Engagement interactions are pushed into Salesforce
A ClientSuccess product update: Engagement emails, calls, and meetings now sync to the Salesforce Activity object and notes to the Notes object by type.

Instead of sending all Engagement interactions into the same object in Salesforce, email, calls, and meetings now go to the Activity object and Notes go to the Notes object. The Type field for Activities will also be set to match to the interaction type.
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