🚀 Big News: ClientSuccess Acquires Product Signals to Transform Product Feedback into Actionable Insights
Learn More
ClientSuccess
Product Update

New, customizable alerts

ClientSuccess adds new customizable alerts for Pulse, SuccessScore, and to-dos, with adjustable time, counts, and intervals to match your personal workflow.

New, customizable alerts

First, more alerts. You'll now be notified when...

  • A client's pulse hasn't changed in X days.
  • A client's SuccessScore drops below X.
  • A client's SuccessScore is below X for X consecutive days.
  • A to-do is due in X days.
  • A to-do was due yesterday.

You'll notice that four of these include variables. You can adjust time, counts, intervals, and other criteria to make them your own and ensure that they complement your personal workflow. More alerts like these are coming, covering all aspects of your client's health and engagement, including SuccessCycle progress, emails, phone calls, and meetings, contracts, product usage, and support tickets.

Written by

ClientSuccess

Last updated

Get more like this

Customer success insights, delivered to your inbox.

Want to see how it works?
Request your ClientSuccess demo