On-Demand Webinar
Customer Success Webinar Series: Management vs. Micromanagement
Kristen Hayer of The Success League on management vs. micromanagement in CS: running effective 1-on-1s, coaching transparently, and setting metric-based goals.
Now available on-demand
Watch the full session — Customer Success Webinar Series: Management vs. Micromanagement
Join Kristen Hayer from The Success League as she discusses "Management vs Micromanagement". This topic is very important in normal times, and mission critical in today's environment with everyone in customer success working remote.
Date Held: April 21, 2020
You'll not only learn best practices, but also how to level up your game in multiple areas like:
- How to run effective weekly 1-1's
- Driving effective coaching and performance transparency.
- Using metrics-based goals to drive performance
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