On-Demand Webinar
Customer Success Webinar Series: Jobs To Be Done Playbook
Jim Kalbach of MURAL explains the Jobs To Be Done methodology and how customer success teams can apply the framework to turn market insight into customer value.
Now available on-demand
Watch the full session — Customer Success Webinar Series: Jobs To Be Done Playbook
Jim Kalbach, Head of Customer Success at MURAL, will be discussing the "Jobs To Be Done Playbook".
Date Held: Tuesday, April 7, 2020
In this webinar we'll discuss:
- How the Jobs To Be Done methodology helps organizations turn market insight into action
- How to make offerings people want, as well as make people want your offering
- How to apply this framework to customer success teams so you can drive more value to customers.
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