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On-Demand Webinar

Customer Success Webinar Series: How to Make Breakthroughs in Customer Success

Ed Powers shares how to break through CS performance plateaus: cut churn below 5%, grow expansion past 20%, and use data to find and fix churn root causes.

Now available on-demand
Watch the full session β€” Customer Success Webinar Series: How to Make Breakthroughs in Customer Success

Watch this exciting discussion with Ed Powers on "Churn Prevention: How to Make Breakthroughs in Customer Success."

We're going help you break through any customer success performance plateaus by digging into topics like:

  • How to reduce your churn to less than 5% and increase expansion revenue more than 20%.
  • How to use data to identify where breakthroughs are possible
  • How to build the case for change
  • How to partner with your CEO to lead the action, step-by-step
  • A proven method to uncover and address β€œroot causes”

Not only will you better understand, but you will learn to create a roadmap that will help you avoid churn in the first place.

**Date Held: **Thursday, August 20, 2020

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