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On-Demand Webinar

Customer Success Webinar Series: Crisis of Confidence in Customer Success

Michael Harnum, CEO of ESG (Customer Success as a Service), discusses the crisis of confidence in CS and the five foundational traits of successful CS reps.

Now available on-demand
Watch the full session — Customer Success Webinar Series: Crisis of Confidence in Customer Success

Michael Harnum, CEO of ESG (Customer Success as a Service) discusses the topic of "Crisis in Confidence of Customer Success". He reviews the five foundational traits of successful customer success reps.

Date Held: April 23, 2020

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