News & Press
September 9, 2019

ClientSuccess Kicks Off Fourth Annual CS100 Summit Conference in Sundance, Utah

ClientSuccess Kicks Off Fourth Annual CS100 Summit Conference in Sundance, Utah

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The fourth annual CS100 Summit brings together hundreds of top customer success executives, leaders, and innovators in an exclusive learning environment of inspiration, ideation, strategy, and real-world application around customer success.

SILICON SLOPES, UTAH – September 9, 2019: – ClientSuccess, a leading customer success management software company, kicked off its 4th Annual CS100 Summit this morning. The Summit hosts 100 of the top customer success leaders and executives from around the globe for an exclusive 3-day event that focuses on inspiration, ideation, strategy, and real-world best practices.

Keynote speakers this year include Qualtrics Co-founder and CEO, Ryan Smith and customer experience thought leader and author, Kerry Bodine. “The CS100 Summit was created to inspire, educate, innovate, strategize, and share ideas with one another," said Dave Blake, Founder and CEO of ClientSuccess. "each speaker was selected and come with years of experience and expertise, with a specific focus on leading customer success teams."

The event started with a full day of customer success boot camps, provided by event sponsors, SuccessHACKER and The Success League. Additional Summit speakers include Melinda Gonzalez of WeWork, Jon Herstein of Box, Todd Eby of SuccessHACKER, Kristen Hayer of The Success League, Gillian Heltai of Talkdesk, Greg Daines of Client Velocity, Jonathan Kim of AppCues, Linda Crawford of Helpshift, Dave Blake of ClientSuccess, Ursula Llabres of Workplace by Facebook, Julie Persofsky of Winning by Design, Jennifer MacIntosh of Coveo, Donna Weber of Springboard Solutions, and Jim Kalbach of Mural.

Dave Blake continued, “At ClientSuccess, we believe that inspiration and innovation come when executives come together to learn from one another, share openly from experience, and build lasting peer relationships. Our team is incredibly passionate about helping those in the customer success field succeed in new and innovative ways, and the CS100 Summit is our way of providing this value. We're excited to host the best of the best in customer success leadership at our CS100 Summit this year!”

Alicia Ness, a customer success leader at, said this after her experience last year, “I went to CS100 last year and I was just blown away by how warm and welcome every single person was. The content of that conference was amazing and inspiring!” Another attendee, Patrick Woods from Keen IO, shared that "the CS100 Summit was a pivotal experience in my growth as a CS leader, both through high-impact content as well as through building relationships with other CS leaders.” Amanda Pettengill from Motus exclaimed, "CS100 was one of the most valuable conferences that I've had the opportunity to attend! The curated list of attendees and speakers made for thought-provoking conversation and valuable takeaways."

About ClientSuccess

ClientSuccess is a customer success management software that helps companies build relationships that last™. Revolutionizing the way SaaS companies manage, retain, and grow their existing customer base ClientSuccess provides customer success leaders actionable insights, rich customer analytics, and best practices to proactively manage success throughout the customer lifecycle. ClientSuccess helps SaaS companies increase renewal and expansion revenue, reduce churn, and maximize the lifetime value of the customer. For more information, visit

About CS100 Summit

The CS100 Summit provides customer success executives an exclusive learning environment with like-minded executives in a pristine location to create an atmosphere of inspiration, ideation, strategy, and real-world application around customer success. Learn more at

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