ClientSuccess Case Studies

Learn how customer success leaders are making positive organizational impacts, solving real business challenges, and building cultures of success using ClientSuccess.

Customer Success as a Culture: Customer Success Leaders Edition

Skilljar

  • 65% time savings with ClientSuccess per customer success manager
  • Skilljar gains instant visibility into customer health and pulse
  • Skilljar onboards customers faster and more effectively

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Customer Success as a Culture: Sales Leaders Edition

Social Dental

  • Social Dental decreased churn while increasing CSM productivity
  • Social Dental tracks, measures, and optimizes the customer journey
  • Standardized methodology to support scale and rapid business growth

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Customer Success as a Culture: Product Leaders Edition

Consensus

  • Consensus sees a 20% lift in customer health with ClientSuccess
  • Tracking customer engagement, goals, and journey from one place
  • Increased customer satisfaction with proactive methodology

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