This customer success best practices webinar was hosted by ClientSuccess on June 20, 2018 and shared three fresh perspectives on customer onboarding and adoption. Join three exceptional customer success leaders: Erica Newell from Marketware, McKayl Bergman from Lucid Software, and Sam Feil from ClientSuccess, as they present best practices to succeed with customer onboarding and adoption.
Date Held: June 20, 2018, Wednesday at 11:00 am Mountain Time
In this webinar you will learn:
Pre-Onboarding – 3 Essential Pre-Onboarding Principles: Sam Feil, ClientSuccess
Onboarding – 3 Keys to Effective Onboarding: Erica Newell, Marketware
Adoption – How to Sell the Value of Change: McKayl Bergman, Lucid Software