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It's time to take the 2021 "State of Customer Success" survey!

2021 State of Customer Success Survey

It’s that time of year again. 🎉 😀 

The annual ‘State of Customer Success’ survey is your chance to tell the entire customer success (CS) industry what you’re seeing so everyone can understand what’s happening out in the field. A lot has changed over the last 12 months and this is the place to learn what everyone else is experiencing. After we get your results, we’ll write a detailed report so you can understand exactly what everyone is seeing right now. If you want to see last year’s report you can download it here.

If you have any role in customer success, whether that’s a CCO, VP of Customer Success, Manager of Customer Success, CSM, or if you’re in Customer Experience, Onboarding, Renewals, etc, then we’d love to hear from you.

As an added bonus, everyone who takes the survey will be entered in a drawing to be one of FIVE people that will win their choice of some awesome Apple products like Airpods Pro, Apple Watch (Series 3), or Beats Solo3 Wireless headphones! 

Get started now, it only takes 20 minutes!

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