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Join us ever other Wednesday @ 12:00 PM EDT / 9:00 AM PDT for an in-depth review of ClientSuccess features and topics.

The agenda for this quarter will include the following topics:

  • April 6 – Managing and Optimizing Engagement Tracking in ClientSuccess
  • April 20 – Tracking Your Revenue in ClientSuccess: Tracking and managing Upsell, Cross-sell, and Down-sell
  • May 4 – Designing a Scorecard that Helps Drive Non-linear Goal
  • May 18 – Usage Data: How to Ingest It and Use It to Power Your Customer Strategy
  • June 1 – The Digital Touch – Customer Success at Scale
  • June 15 – Customer Segmentation that Protects Your Focus
  • June 29 – Integrating Your CRM: An interview with Gregg Frohman, Head of Services at ClientSuccess
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