Recorded Customer Success Webinar
Learn the one question backed by research and data that will help your customers stay and grow
ClientSuccess hosted Greg Daines, Founder and CEO at Client Velocity, for this month’s customer success webinar series: The One Question that Will Transform Your Customer Success Strategy.
Date Held: October 24, 2018, Wednesday at 11:00 am Mountain Time
In this webinar you will learn:
- The one simple question that will transform your customer success strategy
- How to develop a success analysis of your customer base
- Why you should stop studying failure to understand customer success
- How to develop a process to know why your customers stay with you
- The process to identify, select, and conduct customer research that tell you why they stay
- Research data that supports the focus on the new question Greg will unveil
- Why customers leave when they no longer have a compelling reason to stay
- And many more insights to give you ideas to succeed in customer success
Watch Recorded Webinar