Recorded Customer Success Webinar
ClientSuccess will host Julie Persofsky, Partner & Customer Success Advisor of Winning By Design, for this month’s customer success webinar series: How to Handle Churn as an Organization and Keep your Company Focused on Growth.
Date Held: February 26, 2019, Wednesday at 11:00 am Mountain Time
In this webinar you will learn:
- How to evaluate the main cause of churn and what to do about it
- The key things to look at when assessing churn
- Why product should be the ultimate owner of churn
- What customer success should focus on to make companies more successful
- An overview of “The Sales SaaS Method for Customer Success.”
- How to exponentially drive expansion revenue by ignoring renewals
Watch Recorded Webinar