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Recorded Customer Success Webinar

ClientSuccess will host Julie Persofsky, Partner & Customer Success Advisor of Winning By Design, for this month’s customer success webinar series: How to Handle Churn as an Organization and Keep your Company Focused on Growth.

Date Held: February 26, 2019, Wednesday at 11:00 am Mountain Time

In this webinar you will learn:

  • How to evaluate the main cause of churn and what to do about it
  • The key things to look at when assessing churn
  • Why product should be the ultimate owner of churn
  • What customer success should focus on to make companies more successful
  • An overview of “The Sales SaaS Method for Customer Success.”
  • How to exponentially drive expansion revenue by ignoring renewals
Watch Recorded Webinar
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