Webinars
June 20, 2019
Author:
ClientSuccess

Customer Success Webinar Series: The Game Changing Impact of Customer Advocacy

Join ClientSuccess as discuss the importance of customer advocacy and the impact it can have, how to capture the customer's voice through reviews and how to use reviews to amplify the customer's voice

Customer Success Webinar Series: The Game Changing Impact of Customer Advocacy

New mobile apps to keep an eye on

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What new social media mobile apps are available in 2022?

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Use new social media apps as marketing funnels

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Try out Twitter Spaces or Clubhouse on iPhone

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Try out Twitter Spaces or Clubhouse on iPhone

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Andrew Stapleton is the VP of Customer Success at G2, which is the world's largest B2B software and services review site. Andrew has worked at G2 Crowd for the past 2 years, helping bring transparency to B2B software and services buying. Prior to G2 Crowd, Andrew was the Director of Customer Success at Salesforce, where he led a team of 15 customer success managers.

Date Held: Tuesday, July 16, 2019, 11:00 AM MDT

In this webinar you will learn:

  • The importance of customer advocacy and the impact it can have
  • How to capture the customer's voice through reviews
  • How to use reviews to amplify the customer's voice
  • How to identify when a customer is in the early stages of churn
  • Best practices for gathering reviews
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