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Recorded Customer Success Webinar

ClientSuccess hosted Jay Nathan, Founding Partner and Managing Director of Customer Imperative for this month’s customer success webinar series: Where Should Customer Success Live and Who Owns the ARR Number?

Date Held: April 23, 2019, Tuesday at 11:00 am Mountain Time

In this webinar you will learn:

  • Where should customer success live in your organization
  • You will learn a model to determine ARR ownership
  • What does it mean to “own” a customer
  • How does customer relationship complexity factor in?
  • You will learn two models (Inside Customer Success & Enterprise Customer Success)
  • Who should own customer engagement activities
Watch Recorded Webinar
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