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Recorded Customer Webinar
donna-weber-onboarding

Donna Weber is the Customer Onboarding and Engagement Leader and President of Springboard Solutions Consulting, which specializes in customer onboarding, enablement and education programs for hi-tech companies.

Date Held: Tuesday, July 30, 2019, 11:00 AM MDT

This webinar will teach you to:

  • Know the difference between onboarding accounts versus users
  • Deal with customer user turnover
  • Onboard new users and new organizations in existing accounts
  • Onboard users to new product features and new products
  • Onboard customers to their next phase of the customer maturity lifecycle
Watch Recorded Webinar
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