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Recorded Customer Success Webinar

Damien Howley – Chief Customer Officer at Nimbello
Tuesday, July 11

CS Revenue & Multithreading Engagement

Damien Howley is the author of Control Your Customer, A Guidebook for Customer Success Managers.

The CSM role is changing! Increasing post-sale revenue expectations requires new CS constructs and CSM skillsets. In this webinar, we explore:
– Some of the new responsibilities being placed on CSMs
– Models to guide and measure strategic engagement
– The impact to CSMs and tactics to help them succeed

Watch Recorded Webinar
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