CEO’s care about a lot of metrics, but if you’re a recurring-revenue company two of your most important metrics are revenue retention and growth. ClientSuccess gives you real-time access into your those metrics along with the customer health and forecast metrics that drive retention and growth.
Look at your health trends in detail and have confidence that the health of your customer base is improving over time. Dig in to the data to understand challenges that are impacting customer health.
Bring customer data into your product meetings so you can see why customers are at risk, or churning, and then use that data to make the data-driven product decisions for your company.