Live Webinar: The Customer Success Trust Framework

Burke Alder

Customer Success Strategist

Join Ed Powers, VP Customer Success, simPRO Software Group to learn how to build trust and increase renewals during every stage of the customer lifecycle.

This live event is a “fireside chat” format where the conversation is live and open to your questions and comments throughout the hour while centered around the power of building trust with your customers. This webinar is about learning together with your involvement on customer success best practices & strategy. Let’s learn together.

This webinar will take place on Tuesday, July 25th at 11am MT.

Register for the webinar here: The Customer Success Trust Framework

Your Presenters

Ed Powers is a four-time entrepreneur with thirty years of experience with a variety of companies in sales, marketing and operations. He currently leads all U.S. post-sales customer operations for simPRO, an Australian company that makes software for trade contractors. He previously served as principal consultant for Service Excellence Partners, a firm helping subscription-based technology companies retain and grow customer relationships.

View last month’s webinar: The Customer Success Maturity Model: Request the Recorded Webinar

We believe customer success is not a department, but a company culture. You can download and read our entire Customer Success as a Culture eBook series below:

Customer Success as a Culture: Customer Success Leaders Edition
Customer Success as a Culture: Sales Leaders Edition
Customer Success as a Culture: Marketing Leaders Edition
Customer Success as a Culture: Product Leaders Edition

Also if you’re currently managing your customer success strategies in spreadsheets and Salesforce, you can request a demo to see how SaaS companies around the world are delivering customer success at scale with all their info in one place through ClientSuccess. Request a ClientSuccess demo

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