Recorded Customer Success Webinar: 5 Top Mistakes In Building Your Customer Success Strategy

ClientSuccess hosted Dave Blake, our Founder and CEO, for this month’s customer success webinar series: Top 5 Mistakes in Building Your Customer Success Strategy. Dave walked attendees through common mistakes customer success leaders make as they build out their customer success strategy.

Webinar: Top 5 Mistakes in Building Your Customer Success Strategy
Date Held: Tuesday, March 26, 2019, 11:00 AM MST

In this webinar you will learn:

  • Intro to the top five common customer success mistakes
  • Top five solutions to the common mistakes
  • How to avoid many of the common customer success mistakes
  • How to align your organization around customer success as a culture
  • Real-world case studies, examples, and experiences
  • How to drive growth during the customer success process
  • What it means to put the customer at the center of your strategy


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About the Presenter

Dave Blake, Founder and CEO of ClientSuccess, is an industry veteran with over a decade of experience in the space, including leading global teams for Adobe and Omniture prior to founding ClientSuccess.

Looking for Technology to Make Your Customer Success Strategy and Execution More Impactful?

Also if you’re currently managing your customer success strategies or your customers in spreadsheets or disparate solutions, you can request a demo to see how SaaS companies around the world are delivering customer success at scale with all their customer info in one place through ClientSuccess. Request a custom product demo.

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