ClientSuccess hosted Dave Blake, our Founder and CEO, for this month’s customer success webinar series: Top 5 Mistakes in Building Your Customer Success Strategy. Dave walked attendees through common mistakes customer success leaders make as they build out their customer success strategy.
Webinar: Top 5 Mistakes in Building Your Customer Success Strategy
Date Held: Tuesday, March 26, 2019, 11:00 AM MST
In this webinar you will learn:
- Intro to the top five common customer success mistakes
- Top five solutions to the common mistakes
- How to avoid many of the common customer success mistakes
- How to align your organization around customer success as a culture
- Real-world case studies, examples, and experiences
- How to drive growth during the customer success process
- What it means to put the customer at the center of your strategy
About the Presenter
Dave Blake, Founder and CEO of ClientSuccess, is an industry veteran with over a decade of experience in the space, including leading global teams for Adobe and Omniture prior to founding ClientSuccess.
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