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Recorded Customer Success Webinar: 5 Top Mistakes In Building Your Customer Success Strategy

ClientSuccess hosted Dave Blake, our Founder and CEO, for this month’s customer success webinar series: Top 5 Mistakes in Building Your Customer Success Strategy. Dave walked attendees through common mistakes customer success leaders make as they build out their customer success strategy.

Webinar: Top 5 Mistakes in Building Your Customer Success Strategy
Date Held: Tuesday, March 26, 2019, 11:00 AM MST

In this webinar you will learn:

  • Intro to the top five common customer success mistakes
  • Top five solutions to the common mistakes
  • How to avoid many of the common customer success mistakes
  • How to align your organization around customer success as a culture
  • Real-world case studies, examples, and experiences
  • How to drive growth during the customer success process
  • What it means to put the customer at the center of your strategy


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About the Presenter

Dave Blake, Founder and CEO of ClientSuccess, is an industry veteran with over a decade of experience in the space, including leading global teams for Adobe and Omniture prior to founding ClientSuccess.

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