This customer success best practices webinar was hosted by ClientSuccess on June 20, 2018 and shared three fresh perspectives on customer onboarding and adoption. Join three exceptional customer success leaders: Erica Newell from Marketware, McKayl Bergman from Lucid Software, and Sam Feil from ClientSuccess, as they present best practices to succeed with customer onboarding and adoption.
This customer success webinar covers the strategies and best practices of onboarding from pre-boarding, onboarding, and adoption. This webinar is relevant to leaders of B2B recurring revenue companies of all types, customers success leaders, and practitioners.
Webinar: 3 Leaders and 3 Prespectives to Nail Onboarding and Adoption
Live Recorded Date: Wednesday, June 20th, 11:00 AM (MST)
Watch Now: Request Recorded Webinar Here
In this webinar you will learn:
Sam Feil, ClientSuccess: Pre-Onboarding – 3 Essential Pre-Onboarding Principles
Erica Newell, Marketware: Onboarding – 3 Keys to Effective Onboarding
McKayl Bergman, Lucid Software: Adoption – How to Sell the Value of Change
Erica Newell from Marketware, McKayl Bergman from Lucid Sofware, and Sam Feil from ClientSuccess. Recognized by their peers and the customer success industry for their best practices, strategies, and processes.
View another customer success webinar recording: How to Build Out Your Customer Health Score Using the Customer Maturity Index
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