Sales, Marketing & Customer Success Alignment Toolkit

The ‘Sales, Marketing, & Customer Success Alignment Toolkit’ gives your team the foundation it needs to deliver a consistent customer experience across the customer journey.

The toolkit includes:

• Webinar – How to Build a Customer Success Culture with Strong Sales Alignment & Collaboration
• Webinar – Where Should Customer Success Live and Who Owns the Number?
• eBook – 7 Innovative Sales Leaders Share How They Contribute to Customer Success
• eBook – 8 Marketing Executives Share How To Drive Customer Success
• Article – Intro to the Sales to Customer Success Handoff Scoring Process
• Article – 3 Reasons Why Marketing Needs a Seat At Your Next Customer Success Strategy Session
• Article – 5 Post-Sales Pitfalls for Customer Success
• Success Story – How Beyond Insurance uses ClientSuccess to decrease adoption time from 1.5 years down to 6 months.