Sales, Marketing & Customer Success Alignment Toolkit
The ‘Sales, Marketing, & Customer Success Alignment Toolkit’ gives your team the foundation it needs to deliver a consistent customer experience across the customer journey.
The toolkit includes:
- Webinar – How to Build a Customer Success Culture with Strong Sales Alignment & Collaboration
- Webinar – Where Should Customer Success Live and Who Owns the Number?
- eBook – 7 Innovative Sales Leaders Share How They Contribute to Customer Success
- eBook – 8 Marketing Executives Share How To Drive Customer Success
- Article – Intro to the Sales to Customer Success Handoff Scoring Process
- Article – 3 Reasons Why Marketing Needs a Seat At Your Next Customer Success Strategy Session
- Article – 5 Post-Sales Pitfalls for Customer Success
- Success Story – How Beyond Insurance uses ClientSuccess to decrease adoption time from 1.5 years down to 6 months.