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Sales, Marketing & Customer Success Alignment Toolkit

The ‘Sales, Marketing, & Customer Success Alignment Toolkit’ gives your team the foundation it needs to deliver a consistent customer experience across the customer journey.

The toolkit includes:

  • Webinar – How to Build a Customer Success Culture with Strong Sales Alignment & Collaboration
  • Webinar – Where Should Customer Success Live and Who Owns the Number?
  • eBook – 7 Innovative Sales Leaders Share How They Contribute to Customer Success
  • eBook – 8 Marketing Executives Share How To Drive Customer Success
  • Article – Intro to the Sales to Customer Success Handoff Scoring Process
  • Article – 3 Reasons Why Marketing Needs a Seat At Your Next Customer Success Strategy Session
  • Article – 5 Post-Sales Pitfalls for Customer Success
  • Success Story – How Beyond Insurance uses ClientSuccess to decrease adoption time from 1.5 years down to 6 months.
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