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Churn Management Toolkit

The Churn Management Toolkit contains 7 valuable resources to help you learn the secrets to decreasing churn in your organization.

The toolkit includes:

  • eBook – Three Steps to Put Customers First
  • Webinar – How to Handle Churn in Your Organization and Focus on Growth
  • Webinar – How to Build Out a Churn Probability Score
  • Article – 4 Ways to Measure Churn (Part 1 and 2)
  • Article – Who Owns the Renewal? Three Models of Renewal Management
  • Article – 3 Ways to Address Customer Churn
  • Success Story – Plum Voice Decreases Churn by 70%
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