The toolkit includes:

• eBook – Three Steps to Put Customers First
• Webinar – How to Handle Churn in Your Organization and Focus on Growth
• Webinar – How to Build Out a Churn Probability Score
• Article – 4 Ways to Measure Churn (Part 1 and 2)
• Article – Who Owns the Renewal? Three Models of Renewal Management
• Article – 3 Ways to Address Customer Churn
• Success Story – Plum Voice Decreases Churn by 70%