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The Definitive Guide to CSM Comp Plans

One of the most important tasks for a customer success leader is building the right CSM compensation plans to reward and incentivize their team. An integral part of finding the right plan is understanding who owns revenue-generating KPI’s and milestones.In this eBook we’ll explore several topics that will help you know best compensation practices for existing and new CS teams and what roles your team should be responsible for.   

Here are some of the items we’ll explore:

  • CSM compensation best practices
  • Compensation plans for Customer Success Managers
  • 3 Ownership models around renewals
  • How CS teams are being compensated today
  • Insights from CS Leaders around compensation
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