ClientSuccess Customer Success Management Platform Earns Prestigious Industry Recognition
SILICON SLOPES, UTAH — Today, ClientSuccess was named the Best Customer Success Management Solution of 2016 as part of the SIIA CODiE Awards.
An SIIA CODiE Award win is a prestigious honor as each award winner was reviewed by a field of industry experts, whose evaluations determined the finalists. SIIA members then reviewed the finalists and their votes were combined with the scores from the industry experts’ to select this year’s CODiE Awards winners. 61 awards were given for products and services deployed specifically for B2B software, information and media companies.
“It’s an honor to be recognized by industry experts and software peers with a SIIA CODiE Award.” said Dave Blake, ClientSuccess Founder and CEO. “Today we celebrate our team and our customers. Our mission is to help businesses around the world build relationships that last. This recognition validates that we are moving in the right direction. We’re inspired each day by the opportunity to partner and collaborate with amazing customers who share our same vision of making customer success a core business strategy.”
2016 Best Customer Success Management Solution
The 2016 CODiE award for Best Customer Success Management Solution recognizes ClientSuccess as an innovative platform solution that both the frontline customer success managers (CSMs), managers, and executives use to drive customer success in their organizations.
ClientSuccess is revolutionizing the way SaaS companies proactively manage, retain, and grow their existing customer base. ClientSuccess is a simple—yet sophisticated. For the CSMs, ClientSuccess brings together the tools, best practices, insights, and analytics they need to proactively manage their customers. For managers and executives, it delivers deep analytics, metrics and reports to provide a comprehensive view of the health of their SaaS business.
“SIIA’s 2016 Business Technology CODiE Award winners are some of the most innovative products impacting businesses across the world. Recognized by their peers, the CODiE Winners should be proud of this prestigious accolade honoring excellence in business technology products,” said Rhianna Collier, VP & Managing Director for the Software & Services Division at SIIA. “We congratulate all of this year’s CODiE Award winners, and thank them for the contributions they have made to their industries.”
About the SIIA CODiE™ Awards
The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology’s finest products and services. Since 1986, thousands of products, services and solutions have been recognized for achieving excellence. For more information, visit siia.net/CODiE.
SIIA is the leading association representing the software and digital content industries. SIIA represents approximately 800 member companies worldwide that develop software and digital information content. SIIA provides global services in government relations, business development, corporate education and intellectual property protection to the leading companies that are setting the pace for the digital age. For more information, visit www.siia.net. The Software & Services Division of SIIA (SSD) represents companies that develop the applications, services, infrastructure and tools driving the success of today’s high-tech industry. For more information, visit www.siia.net/SSD.
ClientSuccess is customer success management software that helps companies build relationships that last™. Revolutionizing the way SaaS companies manage, retain, and grow their existing customer base, ClientSuccess provides customer success leaders actionable insights, rich customer analytics, and best practices to proactively manage success throughout the customer lifecycle. ClientSuccess helps SaaS companies increase renewal and expansion revenue, reduce churn, and maximize the lifetime value of the customer, visit www.clientsuccess.com.