We’re excited to serve you. Our success is your success. We mean it. We have assembled an all-star team to produce amazing tools for you to improve your relationship with your customers. Reach out – we would love to connect and hear your story.
Founder & CEO
I’m a relationship guy and love taking care of clients. Otherwise, I’m usually found on the sidelines cheering on one of my 5 kids, all year round. I’m also a bit of a fan (err, fanatic) of BYU Football.
Chief Customer Officer
As a Customer Success Executive, Kristi Faltorusso has transformed and scaled B2B SaaS companies including BrightEdge, Sisense, BetterCloud, and IntelliShift. With over a decade of experience, she has boosted retention, long-term revenue growth, and customer advocacy by redefining Customer Success.
SVP of Product
JD has a proven track record of building award-winning SaaS solutions. He is passionate about working with customers to bring innovative solutions to market, while delivering delightful user experiences that give customers a high return on their effort.
VP of Sales
I’m passionate about working with people and problem-solving. I love traveling with my amazing wife, scuba diving, reading, and football. I believe every pizza can be a personal pizza if you try hard and believe in yourself.
Recognized as the Best
We are intentional about driving game-changing customer success innovation that our customers will actually use. Our users rate us as the “Leader” in Customer Success and we’re consistently ranked as the ‘Easiest to Use’ and the ‘Easiest to Administer’.