San Francisco Customer Success Executive Roundtable Dinner

Burke Alder

Customer Success Strategist

customer-success-dinner-san-fran--cs-2017

Each year we travel the globe hosting roundtables with customer success executives. Each time these roundtables inspire new ideas, models, and strategies. It’s awesome to listen to executives as they share their thoughts regarding specific topics on customer success.

We’re excited to kick off the 2017 roundtable global series in San Francisco on Monday, February 6, 7:00 PM at Twenty Five Lusk. Space is very limited so don’t wait to register.

Register Here

These roundtable events have been recognized globally by industry peers as the must attend event for executives looking to make organizational impacts in customer success.

Join Dave Blake, customer success thought leader, and 14 other customer success executives peers as they discuss top trends, metrics, and strategies that create demonstrable ROI in their organizations.

You’ll leave with fresh ideas to help you achieve your goals and solve current challenges.

Roundtable topics include:

  • Customer success in the C-suite (exec and board alignment)
  • Customer success metrics that drive organizational focus
  • Scaling customer success with proactive strategies
  • CS scaling, staffing, and compensation models benefits/drawbacks

Space is limited to 14 executives. Register Here

Register today and get ready for an evening that will positively impact your customer success thought process, leadership approach, and strategies.

Host:

Dave Blake, Founder/CEO, ClientSuccess

About Dave:

Dave Blake is the Founder/CEO of ClientSuccess, a SaaS customer success platform helping B2B SaaS companies retain and grow their existing customer base. Dave is an industry veteran with over a decade of experience in the space, including leading global teams for Adobe and Omniture prior to founding ClientSuccess.

Agenda:

7:00 pm: Meet & greet
7:20 pm: Dinner & roundtable discussion
9:00 pm: Departure

Roundtable FAQs

Do I have to be a VP/Head of Customer Success to attend?

Yes. These events are very focused on topics and strategies for customer success executives.

What is the dress code?

Casual. Many people come from work to these events so whatever you wear to work.

What is on the menu for the evening?

  • First Course: Wild Arugula (pea tendrils, cucumber, fennel pollen, dill creme fraiche vinaigrette)
  • Choice of Main: Wild King Salmon (french beans, shallots, bacon, warm lobster vinaigrette) or Filet Mignon (twice baked fingerling potatoes, syrah demi-glace)
  • Dessert: Salted Caramel Swirl Brownie (mint chocolate chip ice cream)

What if I have dietary restrictions?

During the registration process you’ll be asked your dietary needs.

What if I have other questions?

If you have any other questions email chris.livingston@clientsuccess.com

Register Here

Learn best practices and advice from other executives focused on delivering customer success cultures.

Download the full “Customer Success as a Culture” eBook collection below:

Customer Success as a Culture: Sales Leaders Edition

Customer Success as a Culture: Marketing Leaders Edition

Customer Success as a Culture: Product Leaders Edition

Learn more about how ClientSuccess can help your company develop a strong customer success methodology and strategy with easy-to-use customer success software by requesting a 30-minute demo.

New posts each Tuesday and Thursday.

Customer success best practices delivered to your inbox.

Also worth reading

3 Ways Your Customers Can Help Your Company Turn Around a Failing Product

In the world of SaaS products, fine-tuning is a near constant endeavor. Every product goes through the process of checks and balances, and sometimes there are more downs than ups. Just because you have a ‘failing’ product doesn’t mean it’s time to pack up shop. Instead, this could be the perfect opportunity to revamp and [...]

Teresa Becker

Customer Success Strategist

CSM from the Trenches: Mentors – Nina Wilkinson, Director of Customer Success, AspireIQ

Welcome to our blog series CSM from the Trenches, a community for frontline Customer Success Managers (CSMs) that discusses trends, best practices, and advice for the frontline. Being on the CSM frontline allows us to directly influence the success of our clients. I love that; as our clients are successful, we’re successful. Each day we [...]

Sam Feil

Customer Success Manager

Tips for a Successful CSM Quarterly Business Review

In the world of sales, Quarterly Business Reviews (QBRs) are incredibly popular for forecasting, planning, and making sure that everything is running smoothly from an operations perspective. In customer success, however, QBRs aren’t quite as prevalent, although more and more existing business teams are starting to leverage this strategic format. QBRs are a great way [...]

Teresa Becker

Customer Success Strategist