Announcing the Customer Success Innovator of the Year Award
Customer Success Innovator of the Year Award
We’re excited to announce the Customer Success Innovator of the Year Award.
About the Award
The Customer Success Innovator of the Year is a peer-to-peer recognized award based on innovations that drive results in customer success. “As we meet with customer success executives throughout the world, we’re inspired by their innovations and want to create a platform to recognize these forward thinkers,” said, Dave Blake, Founder and CEO of ClientSuccess.
How to Apply
Customer success executives, professionals, and leaders throughout the world are invited to submit their innovation here. The last day for customer success innovation submissions is Friday, August 4th at 11 P.M. EST. The top ten submissions will be contacted to pitch in front of a panel of distinguished customer success leaders. The top five will be in invited to present on the keynote stage at the CS100 Summit in Sundance, Utah on September 12, 2017. The executives in attendance will then cast their vote for the 2017 Customer Success Innovator of the Year that will be announced on September 13, 2017.
To learn more about the Customer Success Innovator of the Year, click here
To submit your innovation, click here
We believe customer success is not a department, but a company culture. You can download and read our entire Customer Success as a Culture eBook series below:
Customer Success as a Culture: Customer Success Leaders Edition
Customer Success as a Culture: Sales Leaders Edition
Customer Success as a Culture: Marketing Leaders Edition
Customer Success as a Culture: Product Leaders Edition
Also if you’re currently managing your customer success strategies in spreadsheets and Salesforce, you can request a demo to see how SaaS companies around the world are delivering customer success at scale with all their info in one place through ClientSuccess. Request a ClientSuccess demo.
New posts each Tuesday and Thursday.
Also worth reading
For those just joining our blog series CSM from the Trenches, welcome. This series, now a community for frontline Customer Success Managers (CSMs), discusses trends, best practices, and advice that can help the frontline. Being on the CSM frontline allows us to directly influence the success of our clients. I love that; as our clients [...]
Recorded Customer Success Webinar: Churn Probability Score Framework - How to Recognize Risks and Predict Customer Success
ClientSuccess hosted Lukas Quanstrom, CEO & Co-Founder, Ontic and 2017 Customer Success Innovator of the Year Finalist, for this month’s customer success webinar series: Churn Probability Score: How to Recognize Risks and Predict Customer Success. The recorded customer success webinar covers the topics on how to build and use the Churn Probability Framework to recognize [...]
Ahhhh, summer. For Customer Success Managers (CSMs), summer offers both a blessing and a curse. A blessing, of course, because there is no time like summertime, but also a curse because it can be close to impossible to engage with or even get a response from customers. During the three months between Memorial Day and [...]