The 3rd Annual CS100 Summit was held in beautiful Sundance, Utah, September 10–12, at the Sundance Mountain Resort — the premier customer success conference bringing together top executives, leaders, and innovators in an exclusive learning environment among like-minded executives.
Agenda
Monday, September 10, 2018
- 10:00 AM – 12:00 PM — Boot Camp #1: Andrew Marks & Todd Eby (SuccessHacker) — Organizational Success: Talent Matters
- 2:00 PM – 4:00 PM — Boot Camp #2: Kristen Hayer (The Success League) — Mastering the Language of CS Leadership
- 7:00 PM – 9:00 PM — Welcome Reception & Networking
Tuesday, September 11, 2018
- 6:30 AM — Early Morning Mountain Adventure (optional)
- 9:00 AM — Welcome Remarks — Dave Blake (Founder/CEO, ClientSuccess)
- Presentations & panels throughout the day from leading customer success executives
- Evening — Dinner on the Mountain & networking
Wednesday, September 12, 2018
- Breakfast & networking
- Keynotes and presentations from customer success leaders and innovators
- Closing Remarks — Dave Blake (ClientSuccess)
Inspired in the Mountains
Nestled at the base of majestic Mount Timpanogos, Sundance Mountain Resort — with inspiring views, fall colors, and crisp mountain air — is the perfect place to learn and rub shoulders with the world's best customer success leaders.
The CS100 Summit returns in 2026
The inaugural CS100 AI Summit — Sept 8–9, 2026 at Sundance. Limited to 100 customer success leaders.
Request Invitation