The CS100 Summit 2017 was held in beautiful Sundance, Utah, September 11–13, at the Sundance Mountain Resort — the premier customer success conference bringing together top executives, leaders, and innovators in an exclusive learning environment among like-minded executives.
Agenda
Monday, September 11, 2017
- 5:00 PM – 7:00 PM — Check-In
- 7:00 PM – 9:00 PM — Welcome Reception & Networking
Tuesday, September 12, 2017
- 9:00 AM — Opening Remarks — Dave Blake (Founder/CEO, ClientSuccess)
- 9:15 AM — Brad Rencher (Adobe) — Adobe's Rise to Customer Success
- 10:00 AM — Doug Landis (Emergence Capital) — The Revenue Cycle: The Power of Customer Success
- 11:00 AM — Sandi Lin (Skilljar) — Onboarding as the Foundation for Customer Success
- 11:30 AM — David Boyce (InsideSales) — Value Selling Strategies
Wednesday, September 13, 2017
- Keynotes and presentations from customer success leaders
- Closing remarks & networking
Inspired in the Mountains
The CS100 Summit gives customer success executives an exclusive learning environment in a pristine location — Sundance Mountain Resort, at the base of Mount Timpanogos.






The CS100 Summit returns in 2026
The inaugural CS100 AI Summit — Sept 8–9, 2026 at Sundance. Limited to 100 customer success leaders.
Request Invitation