Customer Success has proven to be a growth center for a lot of businesses who have been able to sustain high retention and growth numbers resulting in a positive net revenue retention rate, but what if you could turn your growth center into a profit center. Join Pejman Pourmousa, SVP of Customer Success and Renewals at Lakeside Software, as he walks us through his proven transformation process in turning Customer Success into a service customers pay for. In this 60 minute webinar, you will learn how to get support and buy-in from stakeholders, resource planning and staffing and customer management.
