Customer onboarding guru, Donna Weber of Springboard Solutions, will help answer the question, “What if your current customers were your only customers this year?” She’ll share ways to engage your existing accounts and lead them to continuous value in your product with ongoing onboarding.
Date Held: April 16, 2020
This session will enable you to:
- Know the difference between onboarding accounts versus users
- Onboard new users and new organizations in existing accounts
- Onboard users to new product features and new products