Live Webinar Series
Join us for a hands on Customer Success best practices bootcamp, with Kristi Faltorusso, Chief Customer Officer at ClientSuccess.
- July 12 – Designing a Scaled Customer Success Program that all Your Customers Will Benefit From
- July 19 – Launching a Customer Community Before You Think You’re Ready
- July 26 – Leveraging Product Usage and Adoption Data to Inform Your Customer Lifecycle Engagement and Outreach
- Aug. 2 – New CSM Onboarding – How to Get Your CSM Ramped without a Formal Training Team
Kristi Faltorusso is an award winning Customer Success Executive with experience in building, scaling and transforming Customer Success organizations at hyper-growth B2B SaaS companies. Over the past decade she has helped many companies redefine Customer Success resulting in increased retention, long term revenue growth and customer advocacy. Kristi is currently the Chief Customer Officer at ClientSuccess where she manages the post initial sales customer journey.